Zoxima LLC | Zoxima Solutions | ICS

Month: January 2022

Trade promotion management in Salesforce platform

Managing trade promotions/schemes/rebates/commissions has always been a key factor in effectively managing business through distribution channels .This involves complex budgeting and allocations of funds, simulating and defining complex trade promotion schemes for primary/secondary/tertiary channels, approval of promotion and schemes across sales, marketing and finance functions. Definition of complex logics and rules for launch of schemes for channels, calculation of payout /benefits for user defined periods and coalition of data from ERP, DMS, secondary and tertiary channels .

We at Zoxima bring immense expertise in Trade Promotion management on Salesforce platform that not only enhances schemes communication with trade partners but also drives improved trade revenue as well as operational efficiency.

Benefits:
– Schemes, rebates, discounts and commissions budgeting and planning
– Scheme definition and approvals
– Scheme provisions in ERP and TPM system
– Scheme payout calculations and confirmations
– Scheme performance reports and analytics
– Schemes/ offers/ pricing configurations
– Define TAT’s and configure escalation matrix
– Edit/update running schemes with workflows
– Credit note, claim sheet generation
– Easy integration with backend systems
– Sales data upload for payouts ( primary and secondary)

As a proud Salesforce platinum consulting partner, we bring to you a great experience to implement Trade promotion management on Salesforce platform for businesses across different industry verticals. This works in tandem with our own (or third-party) sales & distribution automation solutions like DMS, SFA, B2B commerce, retailer & partner ordering apps.

We serve multiple industries including manufacturing, building materials, FMCG, media and entertainment, digital companies, consumer durables, automotive, Edtech, paper, electrical & electronic. Do let us know if you would like to know more about our unique strengths and we will very happy to stay connected with you.

To know more visit: www.zoxima.com

Dynamic QR codes management in Salesforce

Dynamic QR codes management in Salesforce In this digital age with growing number of internet users where 96.6 % of device ownership belongs to smartphone users has led to the massive adoption of QR Codes. From product packaging to various other documentations. One can simply scan a QR code to pay utility bills, fuel, grocery, food, travel and several other categories.

What this means for businesses: The use of QR code is transforming traditional business landscape by bridging the physical world gap to the digital world, thus, boosting the customers’ engagement, easy payments, marketing and services innovation and much more.

We at Zoxima bring immense expertise in dynamic QR code management on Salesforce platform that is economical, multi-dimensional, accessible and delivering accurate

information in diverse business use cases.

Benefits:
• Flexible and user friendly
• QR Code for seasonal marketing campaigns
• QR Code for packaging designs, instruction manuals and guide for specific products
• QR Code for Loyalty points tracking and redemption
• New product warranty registration and status tracking
• Information availability e.g. scan product information, location, time etc

• Payment conversions

As a proud Salesforce platinum consulting partner, we bring to you a great experience to implement dynamic QR code generation, scanning and management on Salesforce platform for businesses across different industry verticals. This works in tandem with our own (or third-party) sales & distribution automation solutions like DMS, SFA, B2B commerce, retailer & partner ordering apps.

We serve multiple industries including manufacturing, building materials, FMCG, media and entertainment, digital companies, consumer durables, automotive, Edtech, paper, electrical & electronic. Do let us know if you would like to know more about our unique strengths and we will very happy to stay connected with you.

To know more visit: www.zoxima.com

Warranty management using Salesforce platform

Manage contracts, warranties and SLAs with ease Much like any other aspect of a business, Warranty management is an essential component of any profitable organization. The ability to manage warranty registration, status tracking, claims registration, product replacements, receipt of damage etc. is essential, and not having this can have adverse business effects, including loss of sales and customer dissatisfaction.

We at Zoxima bring immense expertise in warranty management on Salesforce platform that not only empowers the service teams but also speed up services management process, warranty claims and approvals process, CSAT and customer satisfaction.

Benefits of warranty management:

• Warranty registration

• Status tracking – QR code/ unique code, IOT, portal/ mobile apps, call center

• Warranty claim registration – verification, decision for repair / replacement- on cost /FOC

• Ticket management – planning and execution of service request

• Service center or site service execution

• Product and part replacement – inventory status, ordering, receipt, replacement & billing (On full/partial cost or FOC)

• New product/ part warranty tracking registration

• Warranty claims management by service partners

• Receipt of damage (replaced parts) & failure analysis, logical disposing off

• Customer satisfaction / CSAT

As a proud Salesforce platinum consulting partner, we bring to you a great experience to implement warranty management on Salesforce platform for businesses across different industry verticals. This works in tandem with our own (or third-party) sales & distribution automation solutions like DMS, SFA, B2B commerce, retailer & partner ordering apps.

We serve multiple industries including manufacturing, building materials, FMCG, media and entertainment, digital companies, consumer durables, automotive, Edtech, paper, electrical & electronic. Do let us know if you would like to know more about our unique strengths and we will very happy to stay connected with you.

Select customers & more.

To know more visit:  www.zoxima.com

 

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