Blogs

Introduction  In an increasingly competitive business landscape, the cement industry is recognizing the need to adapt to digital transformation in all aspects of its operations. One critical area that is undergoing a profound change is sales and distribution. As the demand for cement products rises and customer expectations evolve, cement manufacturers are leveraging digital tools…

For a secure business against various risks & compliance-related requirements, businesses require verification of certain documentations and confirmations of many transactions. One of the most secure & foolproof methods today is using the UADI database and using Aadhaar based OTP’s for confirmations.  Using Aadhaar based confirmations ensure not only the genuineness of the party but…

Managing trade promotions /schemes /rebates /commissions has always been a key factor in effectively managing business through distribution channels. This involves complex budgeting and allocations of funds, simulating and defining complex trade promotion schemes for primary /secondary /tertiary channels, approval of promotion and schemes across sales, marketing and finance functions. Definition of complex logics and…

Dynamic QR codes management in Salesforce In this digital age with growing number of internet users where 96.6 % of device ownership belongs to smartphone users has led to the massive adoption of QR Codes. From product packaging to various other documentations. One can simply scan a QR code to pay utility bills, fuel, grocery,…

Manage contracts, warranties and SLAs with ease Much like any other aspect of a business, Warranty management is an essential component of any profitable organization. The ability to manage warranty registration, status tracking, claims registration, product replacements, receipt of damage etc. is essential, and not having this can have adverse business effects, including loss of…

Communicate better with your customers over WhatsApp & BOT using Salesforce DE In the today’s digitally connected world, Brands now have even more ways to communicate with their customers through digital channels to offer a more comprehensive experience specially using WhatsApp. With more than 1.6 billion users in 180 countries, many firms have long seen…

Keep track of field services, optimize operations and delight your customers with digital first field service management in Salesforce Field service management is how organizations coordinate resources to deliver in-person services for equipment installation, maintenance, break/fix, and asset monitoring. Performing these jobs takes careful coordination between call center agents, service management teams, ASC’s, field service…

Sell smarter and faster using secondary sales management in the Salesforce platform. Robust and comprehensive secondary sales management plays a key role in organizationsselling through a distribution network. The need is always to empower the field salesforce(directly of company or of the channel partners) and enable them with abilities to bookorder, collect payments, manage supplies,…

Motivate your teams, make work fun and improve team performance using gamification in Salesforce applications. Gamification is very innovatively used by progressive organizations in creating benchmarks, involving stakeholders innovatively and creating fully charged and tightly aligned teams. The gamification in the sales and distribution space cuts across organizational sales teams, channel partners and extended field…

Measure the performance of your company’s Sales & Service teams, channel partners, products, services, processes, operations and teams using Salesforce. Measure key business metrics and practices and compare them—within business areas—to understand how and where the organization needs to change in order to improve performance and Gain competitive edge that allows your organization to adapt,…