Industry Leading CRM Solution
Manage interaction with current and prospective customers with ease using world’s most advanced CRM system powered by salesforce .Moreover , streamline business processes , get KPI insights , analytics reports to take right business decisions and improve profitability .In a nutshell , Improve your customer relationships, and in turn, customer lifetime value.
- Improve sales productivity
- Centralized customer information
- Drive more quaified leads
- Leverage business intelligence
- Sales and marketing ROI
- Low Cost , Quick deployment
Key benefits
Improve sales productivity
Centralized customer information
Drive more quaified leads
Leverage business intelligence
Increase marketing effectiveness
Sales and marketing ROI
Quick deployment
Features
Performance dashboards
- Region/Product wise performance
- Dealer performance
- Target vs Achievement
- Dealer/Retailer order trends
- Financial statements
- Credit analytics
- Return analytics
- Service quality analytics
Marketing plans
- Create marketing plans
- Event participation
Dealer/Retailers/Leads 360 view
- 360 view of dealers/retailers across all touch points in single screen contact / orders/ invoices/ collections/ payments etc)
- Dealers/ Retailers associated influencers/ loyalty/ schemes/ competition
- Channel Partner Information
- Order History
- Billing & Collections
- Invoice Information
- Service history
Schemes configurations
- User configurable schemes for dealers & retailers
- Configurable pricing mechanism (product / region/ dealer etc
- Parameterized & auto applicable schemes (value/
volume/ others) - Automated loyalty programs for dealers & retailers
KPI settings
- KPI settings
Lead management
- Leads capture
- Manage lead interactions
- Lead scoring
- Automated Lead assignments
- Assignment Rule configurations
- Lead conversions
- Leads deduplication
- Notifications & Alerts
- Workflow
Sales trend analysis
- Detect Sales Patterns
- Analyse Sales Patterns
- Region/Product/Dealer wise performance analysis
- Upward/downward shifts
- Data based decisions
- Improve sales productivity
Notifications and alerts
- Schedule Notifications
- Custom reminders
- Alerts
Quotations and contract management
- Manage Pricing
- Manage Quotations
- Manage contracts
- Workflow setup
- Manage Followups
- Notifications & Alerts
- Reminders
- Manage previous interactions
Client Testimonials
"PVR Cinemas streamlines and automate their entire service management process"
Digital transformation solutions built on Salesforce by Zoxima really helped us manage services requests, agent productivity, customer escalations and overall customer experience with improved business outcomes. All thanks to Zoxima for understanding our business needs accurately!!
Zoxima helps California based "Bluejay Delivery" implement best CRM solution
Zoxima’s digital transformation expertise powered by Salesforce helped gather customer interactions in one central place to improve customer experience and satisfaction, better customer retention, increased sales and detailed analytics. All thanks to Zoxima team!!
3400 Cottage Way, Ste G2 #6117,Sacramento , California 95825
Zoxima helps "Ondot logistics" based in Fremont , CA implement best CRM solution
Solution built by Zoxima (powered by Salesforce) really helped build strong relations with our strong customer base and logistics management system landscape for traceability across the full supply chain .Thanks Zoxima for understanding our business needs accurately!!
959 Corporate Way, Fremont CA 94539
"Business Transformations & Sales empowerment"
CRM Solution helped us optimize the sales effort for best results at right price point with the best consulting partner who is willing to listen to us
"Excellent CRM
implentation"
Best CRM implementation has allowed us to track activities centrally which has in turn brought a level of rhythm and cadence into our sales and marketing efforts.
"A push for enhancement of modern customer services"
CRM functionalities available were state of the art that touched upon modern world needs with constant evolving environment !
"Sales productivity automation at its BEST"
Our technology partner exactly understood what we wanted to drive multi channel sales productivity & reduced reporting time significantly with CRM in place.
Significant business improvements using technology driven solutions by zoxima
Our technology partner really understood our business needs and helped us in logistic application for significant business improvements .
Our Clients
