Loyalty Management Application
Channel & business partner loyalty has always been crucial for growth. With the emergence of e-commerce and adoption of technology solutions by channel & business partners, effective design & management of loyalty programs based on data has become all the more important.
While there are connected systems for managing channel partner ordering, payments, shipments and driving business through influencers, getting all data in Salesforce and running loyalty programs has been a huge challenge for organizations.
We at Zoxima solutions have built a complete Loyalty Management solution on the Salesforce platform, which can help configure & deploy various loyalty management programs for channel partners & influencers.
BENEFITS :
- Rewards and benefits for influencers/partners
- Effective control over territories
- Increase penetration with secondary and tertiary sales
- Engaging end customers and consumers
- Sales growth
- Increase in market share
- Build long term relationships
- Enhanced engagement and motivation
- Personalized apps and digital engagements
- On source data capture and visibility
- KYC/ training and capacity building of partners
- Easy deployable solution
Key Features
Loyalty programs configurations and
setup for Primary, secondary parties
and Influencers
Qualitative and quantitative measures for
loyalty calculations
Rating and tiering of partners
Generating and issuing codes/ coupons
and other unique measures
Automated and manual updating of
parameters
Scanning codes of products and
coupons
Influencers and channel onboarding
and KYC
Real time tracking of loyalty points
Redemption requests and integration
with online redemption portals
Rewards and recognitions
Feedbacks and surveys
Claim related Issues resolution and
tracking
Gamification for adoption, user
experience and benchmarking
Client Testimonials
"PVR Cinemas streamlines and automate their entire service management process"
Digital transformation solutions built on Salesforce by Zoxima really helped us manage services requests, agent productivity, customer escalations and overall customer experience with improved business outcomes. All thanks to Zoxima for understanding our business needs accurately!!
Zoxima helps California based "Bluejay Delivery" implement best CRM solution
Zoxima’s digital transformation expertise powered by Salesforce helped gather customer interactions in one central place to improve customer experience and satisfaction, better customer retention, increased sales and detailed analytics. All thanks to Zoxima team!!
3400 Cottage Way, Ste G2 #6117,Sacramento , California 95825
Zoxima helps "Ondot logistics" based in Fremont , CA implement best CRM solution
Solution built by Zoxima (powered by Salesforce) really helped build strong relations with our strong customer base and logistics management system landscape for traceability across the full supply chain .Thanks Zoxima for understanding our business needs accurately!!
959 Corporate Way, Fremont CA 94539
"Business Transformations & Sales empowerment"
CRM Solution helped us optimize the sales effort for best results at right price point with the best consulting partner who is willing to listen to us
"Excellent CRM
implentation"
Best CRM implementation has allowed us to track activities centrally which has in turn brought a level of rhythm and cadence into our sales and marketing efforts.
"A push for enhancement of modern customer services"
CRM functionalities available were state of the art that touched upon modern world needs with constant evolving environment !
"Sales productivity automation at its BEST"
Our technology partner exactly understood what we wanted to drive multi channel sales productivity & reduced reporting time significantly with CRM in place.
Significant business improvements using technology driven solutions by zoxima
Our technology partner really understood our business needs and helped us in logistic application for significant business improvements .
Our Clients
