All thatDeliver Sales
Sales Management in Distribution Industry
Keep track of individual and team performance to reinforce best practices and identify the sales process that drives the most revenue for your business. Help salespeople prioritize activities and focus efforts on proven tactics.
An actionable insight into your entire sales process from lead creation to opportunity close and identify trends that impact future revenue performance.
Maximize satisfaction and drive repeat business with customer support and case management tools that help resolve issues quickly. Use the knowledge base to share successful solutions as well as product-specific details across your team.
World Class Sales Performance Management
Ensure all leads are being handled in a time sensitive manner, leading to higher sales conversion and revenue. Automatically alert the right people to follow up and track the status and source of every opportunity to measure funnel and conversion rate.
Keep track of individual and team performance to reinforce best practices and determine the exact sales process that drives revenue in your business. Help salespeople prioritize activities and focus efforts on proven tactics.
Customer Account Management
Build long term customer relationships, manage unlimited accounts and personalize the way you view information. Search on any field and create one-click access to frequently needed lists of prospects and customers.
Manage sales territories by setting up parameters for lead assignment and access records, retrieve maps and directions and update customer information on the move with CRM mobile capabilities.
Distributing superior business solutions
Zoxima CRM for wholesalers, distributors and retailers enables you to develop and manage a customer loyalty program and drive more business through compelling product and service offerings – based on slicing and dicing customer information to learn preferences, client behavior and more.
Inside sales can participate in customer service cases by initiating, adding or contributing to them. Field sales can respond immediately with their smart phones.
Getting Better Mindshare Of Dealers/Retailers
Knowing The Channel
Profiling the person and Manage the sales trends. Get the sales potential & actuals
Direct Benefits & Schemes
Run Loyalty Programs and Manage schemes and offers and pass on the benefit.
Listening & Engaging
Platform for them to talk to the Company and ask them to Rate- Products/Schemes/Services
Develop & Maintain Distribution Network
In industries such as FMCG, Building Material, White Goods, Hi-Tech Equipment etc. which are largely unorganized and typically channel driven; the modern retail format is scarcely adopted. Customer reach, therefore, becomes solely dependent on readiness of dealers – usually not exclusive to a particular brand – to recommend their products to the end customer.
CRM can streamline your operations
We handle different processes, which often results in duplicate work, backorders, missed orders and poor customer service. By integrating Microsoft CRM with existing solution, everything you need is connected – from order to fulfillment and beyond. With increased efficiency and real-time visibility into available inventory, you can shorten order processing time and increase fill rates.
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