Zoxima LLC | Zoxima Solutions | ICS

Tailor made for Automotive Industry needs !!

Enabling enhanced customer experience , dealers effectiveness , better conversions and service innovation

Why Digital transformation

In this digital revolution era, Automotive Manufacturers have to upgrade their processes & capabilities and need to adapt to digital innovations in their businesses. The need is to continuously innovate and digitally transform the customer-facing applications & processes and stay ahead of the competition in managing customers, trade partners (distributors/ dealers/ retailers) and service management.

What Zoxima offers

We at Zoxima offer Robust, Innovative Digital Solutions covering each segment of the Automotive Industry

Accelerating sales, building a strong collaboration with channel partners and innovating the supply chain , service management and call center to redefine the customer experience.

Revolutionize your business

Visitors management,
Enhancing and managing dealer effectiveness,
KPIs visibility and tracking across value chain,
Service management,
Better Lead conversions,
Bring all dealers on-board on one single platform,
Get real-time info on customers, dealers & sales,
Get real-time insights on dealer performance,
Automation of tasks to curtail cost and time,
Analyze data and turn it into profitable growth,
B2B2C Customer experience


Solutions for a Digitally Connected ecosystem

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Key benefits


Visitors management


Enhancing and managing dealer effectiveness


KPIs visibility and tracking across value chain


Service management


Lead conversions


Bring all dealers on-board on one single platform


Get real-time information on customers, dealers & sales


Get real-time insights on dealer performance


Customise Automation of tasks to curtail cost and time


Analyze data and turn it into profitable growth


Customer experience


Mobile App for Field Sales
  • New dealer on boarding
  • Daily targets
  • KPI visibility
  • Visits planning & execution
  • Real time access to products, pricing & schemes
Primary Order Management
  • Multi channel online order booking ( field sales apps, dealer apps, portals etc.)
  • Tech supported interventions to up sell & cross sell
  • Dealer order capture & processing
  • Catalogue management ,ordering & tracking of primary orders
  • Automated & prefilled order forms for faster processing
  • WhatsApp/SMS integrations for approvals & alerts
Dealers 360
  • 360 view of dealers across all touch points in single screen (contact /orders /invoices /collections /payments etc.)
  • Quotation object will be configured
  • Dealer can raise enquires
Inventory Management
  • Real time inventory visibility to stakeholders (company ,dealers ,sales user)
  • Dealers stock capture and update
  • All shipments, stock transfers and receipts logic will be configured
Enquiry Management
  • Dealer leads, Customer Walk-ins
  • Dealer & Influencer collaboration for lead progression
KPIs & Dashboard
  • Target vs Achievement
  • Region/Product wise performance
  • Dealer performance dashboard
  • Number of new counters added
  • Dealer order trends
  • Financial statements
  • Credit analytics
  • Test-drive to Actual Sales
  • Service quality analytics
Schemes / Pricing / Loyalty Programs
  • User configurable schemes for dealers
  • Configurable pricing mechanism (product /region/dealer etc
  • Parameterized & auto applicable schemes (value/ volume/others)
  • Automated loyalty programs for dealers
Case Management
  • Predefined workflow for issue handling & case resolution
  • Complaints management & post service feedback
Market Intelligence
  • Capture market intelligence
  • Track competitors activity
B2B Sales
  • Account object will be configured
  • 360-degree view of all accounts will be created
Billing & Collections
  • Online/ Offline dealer payments
  • Maintain outstanding payments
Visits Management with Geo tagging
  • Automated & manual Check-in & check-out
  • Auto distance calculator
  • Auto expense generation as per company policy
  • Planned and unplanned visits
  • Beat/Visits planning & execution
Visitors Management
  • Walk in enquiries will be captured
  • Product catalogue will be configured
  • User can also capture the customer feedback
  • Automated follow-ups and reminders on registered numbers
Lead Management
  • Capture Lead Information
  • Pre defined stages for lead qualification
  • Pre defined rules for lead rating and prioritization
  • Alerts & Notification for lead follow-ups
  • Stakeholders involved in the lead will be tagged
ERP Integration
  • Easy integration with existing ERP for needs
  • Push/Pull orders, Invoices, inventory, credit notes etc
Single source of truth with ease of use
  • ERP integration
  • Email integration
  • SMS integration
  • WhatsApp integration
  • CTI integration
  • Marketing tool integration
What our Client Say

Client Testimonials

Our Clients