Features
Sales Force Automation
Secondary Channel Management
Intelligent Visit Planning
Order Booking and Management
AI-Product Recommendations
Competition Information Tracking
Customer 360 & Sales KPIs
Payment Collection
Sales Force Automation
Streamline essential sales processes, including order management, inventory tracking, and customer relations. This feature enhances operational efficiency, enabling your team to respond swiftly to market trends and consumer demands.
CHALLENGES
- Complex order management
- Inefficient inventory tracking
- Slow customer service response times
SOLUTIONS
- Automates and streamlines order management
- Enhances inventory management
- Improves customer service
Secondary Channel Management
Optimize your distribution strategy with this feature designed for the fashion sector. It effectively manages sales and logistics across secondary channels, ensuring that your products reach a wider audience and maintain high visibility in diverse retail environments.
CHALLENGES
- Fragmented product visibility across channels
- Logistical inefficiencies in managing multiple distribution channels
- Difficulty in coordinating promotions and stock levels
SOLUTIONS
- Ensures consistent product availability
- Optimizes logistics
- Harmonizes promotions and stock levels
Intelligent Visit Planning
Maximize the effectiveness of your sales team with Intelligent Visit Planning. This feature strategically schedules visits to fashion retailers and boutiques based on seasonal cycles, fashion events, and peak shopping periods, ensuring optimal use of time and resources.
CHALLENGES
- Inefficient scheduling of sales visits
- Underutilization of sales resources
- Lack of strategic planning in visit schedules
SOLUTIONS
- Optimizes schedules
- Improves resource allocation
- Reduces unnecessary travel and time expenditure
Order Booking and Management
Streamline the order process with our Order Booking and Management system. This feature is tailored to handle the fast turnover and seasonal variations typical in fashion, enabling quick responses to trends, ensuring accuracy, and reducing time to market.
CHALLENGES
- Delays in responding to fast-changing fashion trends
- Errors in order processing
- Inefficiencies in handling peak seasonal demand
SOLUTIONS
- Streamlines the order process
- Minimizes errors in order processing
- Handles peak demands effectively
AI-Powered Product Recommendations
Leverage AI to offer personalized product recommendations based on the latest fashion trends and buyer preferences. This tool helps sales representatives enhance their selling strategies by suggesting items that complement the retailer’s current inventory, boosting sales and customer satisfaction
CHALLENGES
- Inability to provide personalized shopping experiences
- Missed opportunities for upselling and cross-selling
- Sales representatives not having immediate access to information
SOLUTIONS
- Offers personalized product recommendations
- Enables effective upselling and cross-selling
- Increases sales by suggesting items
Competition Information Tracking
Stay ahead of the curve with real-time insights into competitor collections, pricing strategies, and market presence. Our Competition Information Tracking feature provides valuable data that helps your team adapt quickly to market changes and maintain a competitive edge.
CHALLENGES
- Lack of timely insights into competitors’ strategies
- Difficulty in adjusting pricing and marketing strategies
- Inadequate understanding of market positioning
SOLUTIONS
- Provides insights into competitor strategies and pricing
- Enables quick adjustments to pricing and marketing
- Offers detailed analysis of competitor market presence
Customer 360 & Sales KPIs
Gain a comprehensive view of your customer interactions and sales performance with our Customer 360 & Sales KPIs. This feature offers detailed analytics that help tailor your strategies to better meet the demands of the fashion market, enabling data-driven decision-making.
CHALLENGES
- Incomplete view of customer interactions across multiple touchpoints
- Lack of actionable insights from sales data
- Inability to measure the impact of sales and marketing activities
SOLUTIONS
- Creates a unified view of all customer interactions
- Generates actionable insights
- Tracks the effectiveness of sales and marketing strategies
Payment Collection
Enhance the efficiency of payment collections with our Payment Collection feature. Designed to manage frequent, variable transactions common in the fashion industry, this system reduces delays and improves cash flow with automated reminders and real-time tracking
CHALLENGES
- Inefficient management of frequent, diverse transaction types
- Delays in payment processing
- Lack of automated payment tracking and reminders
SOLUTIONS
- Streamlines payment processing
- Introduces automated systems for payment reminders
- Minimizes delays in collecting payments
Designed for Every Role in the Sales Ecosystem:
Field Sales Representatives
- Increase productivity and efficiency in your day-to-day activities, from visit planning to order booking.
Sales Leadership
- Gain visibility into sales performance and make strategic decisions based on real-time data and insights.
Marketing Teams
- Collaborate with sales teams and leverage insights for targeted marketing campaigns.
Empowered by Microsoft Technology with Seamless ERP Integration:
Microsoft Stack
- Built on the robust Microsoft Power Platform, our app integrates Power Apps, Power BI, Copilot Studio, and Microsoft Teams for enhanced functionality and collaboration.
ERP and Other Systems
- Syncs crucial data with ERP modules such as S&D and F&O, and integrates seamlessly with Google Services, Payment Gateways, and Docusign for various functions.
Transformative Business Impact:
Trend Responsiveness
- Trend Analysis and Forecasting tools allow quick adaptation to fashion cycles and
consumer preferences.
Visual Merchandising Compliance
- Ensures brand consistency and presentation
standards across retail locations.
Enhanced Customer Experience
- Digital Lookbooks improve customer engagement during sales visits.
Improved Distribution Management
- Secondary Channel Management optimizes product
availability and visibility.
Customers Who Trust Us
Client Testimonials
"PVR Cinemas streamlines and automate their entire service management process"
Digital transformation solutions built on Salesforce by Zoxima really helped us manage services requests, agent productivity, customer escalations and overall customer experience with improved business outcomes. All thanks to Zoxima for understanding our business needs accurately!!
Zoxima helps California based "Bluejay Delivery" implement best CRM solution
Zoxima’s digital transformation expertise powered by Salesforce helped gather customer interactions in one central place to improve customer experience and satisfaction, better customer retention, increased sales and detailed analytics. All thanks to Zoxima team!!
Zoxima helps "Ondot logistics" based in Fremont , CA implement best CRM solution
Solution built by Zoxima (powered by Salesforce) really helped build strong relations with our strong customer base and logistics management system landscape for traceability across the full supply chain .Thanks Zoxima for understanding our business needs accurately!!
"Business Transformations & Sales empowerment"
CRM Solution helped us optimize the sales effort for best results at right price point with the best consulting partner who is willing to listen to us
"Excellent CRM
implentation"
Best CRM implementation has allowed us to track activities centrally which has in turn brought a level of rhythm and cadence into our sales and marketing efforts.
"A push for enhancement of modern customer services"
CRM functionalities available were state of the art that touched upon modern world needs with constant evolving environment !
"Sales productivity automation at its BEST"
Our technology partner exactly understood what we wanted to drive multi channel sales productivity & reduced reporting time significantly with CRM in place.
Significant business improvements using technology driven solutions by zoxima
Our technology partner really understood our business needs and helped us in logistic application for significant business improvements .