Features
Sales Force Automation
Secondary Channel Management
Intelligent Visit Planning
Order Booking and Management
AI-Product Recommendations
Competition Information Tracking
Customer 360 & Sales KPIs
Payment Collection
Sales Force Automation
Optimize your sales operations with our SFA tool, tailored for the FMCG industry. It automates crucial sales processes like order processing, inventory management, and customer interactions, significantly enhancing efficiency and accuracy across high-volume transactions.
CHALLENGES
- Inconsistent product availability
- Difficulty in managing and optimizing the supply chain
- Challenges in maintaining visibility and control
SOLUTIONS
- Automates order processing
- Streamlines inventory management
- Improves customer interaction management
Secondary Channel Management
Streamline your distribution through secondary channels with this feature, specifically designed for the FMCG sector. It ensures effective management of downstream supply chain activities, improving product availability and sales velocity at the retail level.
CHALLENGES
- Inefficient route planning
- Failure to capitalize on peak sales times
- Geographical inefficiencies
SOLUTIONS
- Enhances product availability
- Optimizes the supply chain for secondary channels
- Increases visibility and control
Intelligent Visit Planning
Maximize the productivity of your sales team with Intelligent Visit Planning. This feature optimizes routes and schedules to cover maximum retail outlets and distributors daily, taking into account peak times and geographical efficiencies.
CHALLENGES
- Inefficient route planning
- Failure to capitalize on peak sales times
- Geographical inefficiencies
SOLUTIONS
- Optimizes sales routes and schedules
- Aligns visit schedules with peak sales times
- Ensures geographical efficiencie
Order Booking and Management
Streamline the order processing with our Order Booking and Management system. This feature supports the rapid turnover typical of FMCG products, ensuring quick order entries, modifications, and confirmations to keep up with high-demand retail environments.
CHALLENGES
- Slow order processing times
- Errors in order entries and modifications
- Need for rapid confirmation and adjustment capabilities
SOLUTIONS
- Streamlines the order process
- Reduces errors in order management
- Facilitates rapid adjustments to orders
AI-Powered Product Recommendations
Utilize AI-driven product recommendations to maximize sales opportunities. This tool provides sales representatives with insights into store-level sales trends, inventory needs, and promotional strategies, enhancing their ability to suggest the right products at the right time.
CHALLENGES
- Missed opportunities for targeted upselling and cross-selling
- Inability to tailor product offers
- Suboptimal promotional strategies
SOLUTIONS
- Provides tailored product recommendations
- Enables effective upselling and cross-selling
- Improves promotional strategies
Competition Information Tracking
Stay ahead in the highly competitive FMCG market with our Competition Information Tracking. This feature offers real-time analytics on competitor promotions, pricing, and shelf placement, empowering your team to make informed decisions and adapt strategies on the fly.
CHALLENGES
- Limited visibility into competitor actions
- Challenges in adapting quickly to competitor strategies
- Difficulty in making informed pricing and marketing decisions
SOLUTIONS
- Gives real-time insights into competitor promotions, pricing, and placements
- Facilitates quick adaptation to competitor strategies
- Supports informed decision-making for pricing and marketing
Customer 360 & Sales KPIs
Get a comprehensive overview of your customer interactions and sales performance. Our Customer 360 & Sales KPIs feature provides valuable insights into buying patterns, promotional effectiveness, and overall market dynamics, enabling data-driven decision-making.
CHALLENGES
- Lack of a comprehensive understanding of customer behaviors and sales trends
- Inability to measure the effectiveness of promotional activities
- Difficulty in leveraging data to drive sales decisions
SOLUTIONS
- Provides a comprehensive view of all customer interactions and sales data
- Allows for the effective measurement and adjustment of promotional activities
- Empowers decision-makers with actionable insights
Payment Collection
Facilitate faster payment processes with our automated Payment Collection feature. Designed to handle frequent, smaller transactions typical in the FMCG sector, this system reduces delays and enhances cash flow through efficient tracking and reminders.
CHALLENGES
- Delays in processing payments
- Inefficiencies in managing frequent, smaller transactions
- Lack of automated tracking and reminders for payments
SOLUTIONS
- Manages frequent, smaller transactions efficiently
- Incorporates automated reminders and real-time payment tracking
Designed for Every Role in the Sales Ecosystem:
Field Sales Representatives
- Increase productivity and efficiency in your day-to-day activities, from visit planning to order booking.
Sales Leadership
- Gain visibility into sales performance and make strategic decisions based on real-time data and insights.
Marketing Teams
- Collaborate with sales teams and leverage insights for targeted marketing campaigns.
Empowered by Microsoft Technology with Seamless ERP Integration:
Microsoft Stack
- Built on the robust Microsoft Power Platform, our app integrates Power Apps, Power BI, Copilot Studio, and Microsoft Teams for enhanced functionality and collaboration.
ERP and Other Systems
- Syncs crucial data with ERP modules such as S&D and F&O, and integrates seamlessly with Google Services, Payment Gateways, and Docusign for various functions.
Transformative Business Impact:
Rapid Order Fulfillment
- Facilitates quick response to retailer and distributor needs, crucial for maintaining
shelf availability.
Enhanced Retail Execution
- Secondary Channel Management and Retail Compliance Monitoring ensure brand consistency across outlets.
Dynamic Pricing Strategies
- Real-time competition tracking allows dynamic
pricing and promotional strategies.
Improved Sales Visibility
- Detailed sales KPIs and analytics provide insights into performance and areas for improvement.
Customers Who Trust Us
Client Testimonials
"PVR Cinemas streamlines and automate their entire service management process"
Digital transformation solutions built on Salesforce by Zoxima really helped us manage services requests, agent productivity, customer escalations and overall customer experience with improved business outcomes. All thanks to Zoxima for understanding our business needs accurately!!
Zoxima helps California based "Bluejay Delivery" implement best CRM solution
Zoxima’s digital transformation expertise powered by Salesforce helped gather customer interactions in one central place to improve customer experience and satisfaction, better customer retention, increased sales and detailed analytics. All thanks to Zoxima team!!
Zoxima helps "Ondot logistics" based in Fremont , CA implement best CRM solution
Solution built by Zoxima (powered by Salesforce) really helped build strong relations with our strong customer base and logistics management system landscape for traceability across the full supply chain .Thanks Zoxima for understanding our business needs accurately!!
"Business Transformations & Sales empowerment"
CRM Solution helped us optimize the sales effort for best results at right price point with the best consulting partner who is willing to listen to us
"Excellent CRM
implentation"
Best CRM implementation has allowed us to track activities centrally which has in turn brought a level of rhythm and cadence into our sales and marketing efforts.
"A push for enhancement of modern customer services"
CRM functionalities available were state of the art that touched upon modern world needs with constant evolving environment !
"Sales productivity automation at its BEST"
Our technology partner exactly understood what we wanted to drive multi channel sales productivity & reduced reporting time significantly with CRM in place.
Significant business improvements using technology driven solutions by zoxima
Our technology partner really understood our business needs and helped us in logistic application for significant business improvements .